Frequently Asked Questions
We deliver to a wide range of suburbs surrounding our main store locations in Beenleigh, Springwood, Townsville, and Bundamba (QLD), as well as Tweed Heads (NSW). Each store also covers nearby suburbs to ensure more customers can enjoy Vinny’s delicious food.
Yes. Every Vinny’s Pizza Pasta Ribs location provides both takeaway and delivery services so you can enjoy your meal the way you prefer.
Takeaway orders are usually ready within 15–20 minutes, depending on how busy the store is at the time.
Most Vinny’s Pizza Pasta Ribs stores offer dine-in facilities, however some stores may only have limited seating areas. Our Tweed Heads store has a massive dine-in area with plenty of seating options. We recommend calling the store directly to confirm seating availability before your visit.
You can order online through our website, or if you are a regular we recommend downloading our “Vinnys Pizza” app. Alternatively you can also give a call to your nearest store to directly place the order.
Yes! All Vinny’s Pizza Pasta Ribs stores are available on Uber Eats, DoorDash, and Menulog. But for the best prices and exclusive deals, we recommend ordering directly through our ordering platform (website/app/call).
Yes, a small minimum spend may apply to delivery orders. The exact amount can vary by store, so it’s best to check during checkout.
Most deliveries arrive within 30–45 minutes, depending on your location and store workload.
Yes. We have gluten-free pizza bases as well as vegan cheese available at most locations. Please note that while we take care in preparation, our kitchens are not completely gluten-free.
It’s hard to choose just a few favourites, but some dishes truly stand out with our customers.
- Pizza: Vinny’s Supreme, Meat Lovers, and BBQ Chicken
- Pasta: Creamy Carbonara, Spaghetti Bolognese, and Beef Lasagne
- Ribs: Our slow-cooked pork ribs are an absolute must-try — they’re loved, reviewed, and recommended by customers time and again.
You can check out all our latest offers and deals on the “Deals” page of our website. Regular customers also receive special offers via email/sms, and you can spot our promotions on our social media pages too.
Yes! Vinny’s Pizza Pasta Ribs provides catering for parties, work functions, and special occasions across Queensland and New South Wales. All of our locations offer catering, but availability can vary, so it’s best to confirm with your nearest store. Our catering menu features large pizza bundles, pasta trays, ribs, salads, and garlic bread — perfect for feeding groups of all sizes.
Catering is available every day of the week, including weekends and most public holidays. Minimum order sizes apply, and the amount can vary depending on the store — your local Vinny’s Pizza Pasta Ribs team can provide exact details. To ensure availability, especially for larger orders, we recommend booking at least 48 hours in advance.
Yes. Whether it’s for the same day or a future date, you can pre-schedule orders online or by phone.
Definitely. Try our Spicy Pepperoni, Peri-Peri Chicken, or add extra jalapeno’s or chilli flakes to any pizza.
Yes! Along with our stores across Queensland and New South Wales, we also have a Vinny’s Pizza Pasta Ribs store in Invercargill, New Zealand. For local menu and delivery details, visit vinnyspizza.com.nz.
Every dish at Vinny’s is made to order using fresh, premium ingredients. We follow strict hygiene standards, prepare our dough daily, and ensure hot, fresh delivery by using insulated food carriers. Your food leaves our kitchen only when it’s at its best.
No, we don’t use a traditional wood-fired oven — instead, we use state-of-the-art imported ovens designed to bring out the best in every pizza. These advanced ovens create the perfect balance of crisp crust, melty cheese, and evenly cooked toppings, giving you a flavour and texture that’s every bit as satisfying (and even more consistent) than wood-fired.
You can find your store’s phone number, address, and contact form on our Find a Store page. For urgent order changes, please call directly.
Allergen details are available on our website’s menu page and in-store upon request. If you have gluten, dairy, nut, or seafood sensitivities, please inform our team before placing your order so we can suggest suitable options.
We understand plans can change! If your order hasn’t been prepared yet, we’ll do our best to make the changes you need. The quickest way is to call the Vinny’s store you ordered from directly and let them know your request. Changes depend on how much time has passed since you placed your order, so the sooner you get in touch, the better.
Absolutely. We do accept cash on delivery if you place the order directly by calling the store.
Yes! You can mix and match two flavours on one pizza for the perfect combination. Please note that the price is based on the higher-priced half. Note – half n half option is only available on large pizzas (13 inch)